Administration & Operations
A pragmatic control plane for day-to-day service delivery. Admins get the tools to publish products, support users safely, and keep environments tidy across locations and accounts.
Cluster & host management
See hypervisors at a glance, monitor capacity, and keep pools healthy across regions from one place.
Host pools & overcommit
Create separate hypervisor pools with their own pricing and CPU/RAM overcommit policies to balance performance and ROI.
Live migration & maintenance
Move VMs between hosts without downtime. Drain a host for maintenance, swap hardware, and return it to the pool cleanly.
Pool-level storage tiers
Attach different storage clusters per pool to offer distinct performance and price options for workloads.
Catalog & provisioning
Publish and manage your app catalog, official images, custom templates, and ISOs. Control versions, defaults, and visibility by market.
Access controls for user support
Impersonate a user session to troubleshoot, then switch back with one click. Issue scoped admin/end-user tokens when needed.
Environment safeguards
Configure detailed limits and protections to prevent abuse—rates, quotas, and operational guardrails per account or market (incl. networks, bandwidth, IPs, spending and other resources).
Bare-metal & GPUPRIVATE BETA
Monitor, allocate, and maintain physical servers and GPU-enabled nodes through the same interface as virtual resources.


Availability & Reliability
Service continuity is built into platform operations. The system automatically heals, recovers, and maintains uptime during planned or unplanned events.
High-availability architecture
Availability is core to the platform and failures are tolerated without user impact. Platform handles hardware failure at every level though distributed storage and failover setup with 99.95% uptime.
Self-healing operations
Automated checks and recoveries are built into the platform to avoid manual work during common incidents and keep environments responsive.
Backups
Warren handles the backup of all metadata to restore the system even after the worst case scenario, but you can also backup the system on the storage (Ceph) level for maximum guarantee.
Change control & rollouts
Upgrades are managed by Warren on a regular cadence and are performed without tenant disruption or provider actions.
Scalability & Maintenance
Scale the footprint and evolve hardware without disrupting customers. Plan growth with real utilization, then execute changes safely.
Multi-location
Operate multiple data centers and regions under one console. Let users choose the data cetner and build multi-location environments.
Capacity planning
Track utilization and predict needs across compute, storage, and network pools across all your data center locations.
Hardware lifecycle
Put hosts into maintenance, evacuate workloads, and reintroduce capacity after repairs or upgrades without tenant downtime.
Product evolution
Roll out new images, templates, and services progressively by market or customer segment to reduce change risk.


Observability
Roll out new images, templates, and services progressively by market or customer segment to reduce change risk.
Platform health
Track compute, storage and network health in real time with actionable alerts. Spot hotspots or failing nodes early to remediate before SLAs are affected.
Usage & cost insights
See per-account and per-period usage to answer billing questions quickly and guide customer upsizes with facts.
Grafana dashboards
Admins get a predefined Grafana suite showing network bottlenecks, heavy resource consumers, storage cluster health, and workload behavior — so you can preempt issues and right-size pools.
Auditability
Keep actions attributable with impersonation records, token scopes, and account histories for internal reviews.
Customization
Make the service truly yours. Brand the experience, package products the way your market expects, and localize where needed.
White-label experience
Customize branding, logos, URLs, emails, and invoices under your organization’s identity.
Service packaging
Define offerings, defaults, and constraints for compute, storage, networking, and managed services.
Localization & payments
Adapt languages, currencies and tax details. Offer local payment options alongside international credit cards, cryptocurrencies and wallets.
Third-party onboarding
Work with Warren to add external services into your catalog so they deploy like native resources with unified billing and access.


Billing Management
Flexible, transparent billing built for local realities. Manage prices, discounts, and methods for prepaid or postpaid use.
Per-unit metering
Bill CPU, RAM, disk, and enabled services by time and capacity with itemized usage visible to customers.
Price lists & scheduling
Maintain separate price lists per pool and location. Schedule future price changes in advance.
Granular & tiered pricing
Support granular VM sizes and, where desired, tiered rates for small versus large instances.
Prepay or Postpay
Enable prepaid top-ups or monthly invoicing/credit-card billing per market; switch models as you expand.
Local payment methods
Support local currencies and payment methods alongside standard methods.
Discounts, credits & promotions
Apply account-level discounts, grant or remove free credits, and configure welcome credits.
Referrals & coupons
Enable a configurable referral program and coupon codes for new users or all users—fully controllable in the admin panel.
KYC & validation
Run identity or company checks where required to activate billing, comply with local rules, and lift starter limits.
Integrations & Tools
Integrate, export, and extend the platform through open interfaces and built-in admin utilities.
REST & GraphQL APIs
Full API coverage across compute, storage, and billing enables complete automation and external integrations (CRM, ERP, accounting and similar systems).
Webhooks & Events
Trigger external systems or internal workflows on platform events such as VM actions, billing changes, or maintenance events.
Support System Integrations
Connect helpdesk or chat tools (e.g., Intercom, Qiscus) for unified user communication and support visibility.
Data Export
Export tables and reports directly to CSV or fetch raw data over API for analytics and compliance.

