onboarding

From kickoff to launch


From your first meeting to go‑live — every step is guided by our team to make onboarding smooth, reliable, and stress‑free.

PROCESS OVERVIEW

Six steps from plan to launch

The sequence below covers the typical path. Each phase builds toward a seamless and confident go‑live.

Typical duration: 4–8 weeks

1
PLANNING

Discovery & goals

Define scope, objectives, and success criteria. Review existing infrastructure and align timelines.

2
PREPARATION

Environment setup

Prepare hardware, networks, and credentials for installation. Confirm readiness for deployment.

3
DEPLOYMENT

Install & integrate

Deploy Warren control plane, connect compute/storage, and integrate authentication, billing, and observability.

4
CONFIGURATION

Catalog & branding

Configure service catalog, pricing, payment gateways, and provider branding.

5
VALIDATION

Pilot testing

Run pilot tenants, validate workflows, and fine-tune performance. 

6
LAUNCH

Go-live & enablement

Launch with real tenants, enable reporting, and align on future growth plans.

WHAT WE NEED

Pre‑launch checklist

Having these ready shortens the path to launch — and our team helps close any gaps quickly.

Compute nodes and storage pools prepared.

Public IP ranges and external connectivity configured.

SMTP server details and credentials prepared.

Payment gateway account setup and credentials.

Brand assets — logo, domains, legal pages.

Access credentials for Warren engineers.

PARTNER EXPERIENCE

Guided by people, not tickets

Each onboarding is led by a dedicated success engineer who stays with you from setup to launch. Weekly check-ins, clear milestones, and live progress tracking ensure steady progress.

COLLABORATION

Working together efficiently

Clear responsibilities keep the project moving and reduce time to value.

Responsiblity

Partner

Warren

Hardware planning

Collaboration

Hardware purchase


Hardware setup


Hardware maintenance


Defining prices and specs


Implementing provider brand


Platform setup


Platform maintenance


Platform upgrades


Roadmap planning

Collaboration

End-user sales


End-user support


Second level support


SUCCESS CRITERIA

What a good launch looks like

We measure onboarding by business readiness, not just technical completion.

Typical timeline

4–8 weeks from kickoff to launch, depending on scope and integrations.

Disruption

No tenant disruption during upgrades or maintenance.

Support

Direct access to Warren engineers during onboarding and after launch.